2023 Pinnacle Customer Experience Award
Posted on March 10, 2023 by shawneeprewett - Cassia in the News
Park View Assisted Living is proud to announce that we have received the 2023 Pinnacle Customer Service award! This is an honor to receive this award as we were scored in the top 15% of senior care in the nation.
Congratulations to all of our staff at Park View Assisted Living for your outstanding work! This highlights what we are doing for Assisted Living in Buffalo, MN.
We were recognized Best In Class for the following categories:
- Overall Satisfaction
- Personal Care
- Response to Problems
- Communication
About Pinnacle Quality Insight
Throughout 2022, Park View Assisted Living, residents, and their families participated in monthly telephone interviews where they answered open-ended questions and rated Park View Assisted Living in multiple categories.
About Us
Park View Assisted Living is a part of Cassia, which has a mission to foster fullness of life for older adults in the spirit of Christ’s love. Cassia provides independent and assisted living communities, memory care, skilled nursing care centers, short-term rehabilitation centers, adult day programs and a variety of community-based services for older adults across five states.
About Us:
Park View is a wellness-focused continuing care community that combines warm hospitality with expert, compassionate care. Residents enjoy a vibrant lifestyle with an array of amenities, engaging activities and living options designed to support independence, wellness and peace of mind. From comfortable apartments and inviting community spaces to beautiful outdoor patios and gardens, Park View provides an enriching environment where older adults can thrive.
Designed to support residents through every stage of aging, Park View offers a full continuum of care on one campus, including Assisted Living, Memory Care, Short-Term Rehabilitation, Long-Term Care, Hospice Care and Adult Day Services. As needs change over time, residents and their families can feel confident knowing quality care and support are available right within the community.
Park View is owned by Cassia, a faith-based nonprofit organization with a long history of brining healing, compassion and renewal to older adults.
Ready to explore your options?
Contact us today.
